Legal - Privacy Policy

IC Studio Traders LTD is the data controller responsible for your personal data. If you have questions about this policy or wish to exercise your rights, contact us at hello@icstudio.uk.

We may collect the following personal data:

• Contact form submissions — name, email address, company name, phone number, message content, and budget range.
• Newsletter subscriptions — email address.
• Analytics data — anonymised usage data collected via Google Analytics (only with your consent), including pages visited, time on site, and device information.
• Error tracking data — technical error information collected via Sentry (only with your consent) to improve site reliability.

We process your personal data for the following purposes:

• To respond to enquiries — when you submit our contact form, we use your details to respond to your request. Legal basis: legitimate interest.
• To send newsletters — if you subscribe, we send periodic updates about our work. Legal basis: consent.
• To improve our website — analytics help us understand how visitors use our site. Legal basis: consent.
• To monitor site reliability — error tracking helps us fix issues quickly. Legal basis: consent.

We do not sell your personal data. We share data only with the following third-party processors who act on our behalf:

• Google Analytics — website analytics (data processed in the EU/US under Standard Contractual Clauses).
• Sentry — error tracking and session replay (data processed in the EU/US under Standard Contractual Clauses).
• Email service provider — to deliver form submissions via email.

We retain your personal data as follows:

• Contact form data — retained in email for as long as necessary to respond to your enquiry, then deleted within 12 months.
• Newsletter subscriptions — retained until you unsubscribe.
• Analytics data — retained by Google Analytics for up to 14 months.

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data.
• Right to restrict processing — request that we limit how we use your data.
• Right to data portability — request your data in a machine-readable format.
• Right to object — object to processing based on legitimate interest.
• Right to withdraw consent — withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at hello@icstudio.uk. We will respond within 30 days.

For details on how we use cookies, please see our Cookie Policy.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.