Our process - How we work
At IC Studio, we are dedicated to optimizing our processes and leveraging our resources for optimal client value. Our key strategy involves the strategic reuse of a carefully curated portfolio of five projects, honed and perfected over the past decade. This commitment to efficiency ensures that our clients receive unparalleled quality and innovation in every collaboration.
Discover
At IC Studio, we forge close partnerships with our clients, delving deep into their needs and objectives. We immerse ourselves in their daily operations, seeking to unravel the intricacies that drive their business forward.
Our dedicated team, consisting of skilled professionals, employs ethical and legal methods to gather valuable insights. Our approach emphasizes transparency and integrity, steering clear of invasive practices. Instead of shadowing company directors, our account managers engage in thorough discussions to understand the business thoroughly.
Utilizing our expertise in security, we focus on safeguarding our clients` digital assets through legitimate means. Our senior security experts employ advanced techniques to ensure the protection of business accounts, adhering strictly to ethical standards.
Upon completing a comprehensive audit, we provide our clients with a detailed plan and, of course, a budget. This approach ensures that our clients receive strategic guidance while upholding the principles of legality and ethical business practices.
Included in this:
- In-depth questionnaires
- Feasibility studies
- Employee surveys
- Proof of concept
Build
Following a thorough discovery phase, we craft a detailed roadmap for each product, outlining a strategic path to successful delivery. Our roadmaps are intricately designed, focusing on technical excellence while ensuring efficient project timelines.
To enhance client satisfaction, each project is assigned a dedicated key account manager. They serve as a reliable point of contact, fostering open communication and providing transparent updates on the project`s progress. Our aim is to promote clarity and understanding, ensuring clients are well-informed throughout the development journey.
Our development team, dedicated to innovation, actively engages in sourcing code from reputable open-source projects to enhance project efficiency. This collaborative approach allows us to deliver high-quality solutions while adhering to ethical practices.
To further support our clients, our account managers are committed to prompt communication. We prioritize responding to client emails in a timely manner, reinforcing our dedication to client satisfaction. This proactive approach ensures that our clients feel supported and informed throughout the project lifecycle.
In the heat of the season, we created a product so practical and convenient that even now we have saved a huge amount of time, effort, and paper, as well as made the team`s work easier and faster. We have minimized the influence of the human factor on the quality of the business process to such an extent that it is appreciated not only by me, but also by my employees, our clients, and partners with whom we work. In the age of technology there are two decisive factors that affect the quality of work with information: the quality and speed of its transmission and processing. And we managed to make a product that provided us with efficient work just in time.
Deliver
As we progress through the Build phase, we remain flexible to accommodate changes in requirements, typically extending project timelines by a reasonable period, ensuring a thorough and well-executed final product.
While we incorporate pre-built components for efficiency, a significant portion of our effort is dedicated to ensuring the projects shine in their final stages. We leverage the final 24 hours for refining and enhancing the user experience, especially through the creation of engaging augmented reality demos that capture attention on platforms like Twitter.
At launch, we prioritize the functionality of main pages to deliver a seamless user experience. While auxiliary pages may initially feature placeholder content, our commitment to ongoing improvement is reflected in our robust maintenance retainer. This ensures that all aspects of the website, including auxiliary pages, are continually updated and optimized for sustained performance and user satisfaction.
Included in this phase
- Testing. In the testing phase, we prioritize ensuring the robustness of our projects with an impressive 100% test coverage. While the aspiration is commendable, we continuously refine our testing strategies to fortify them further and address any potential vulnerabilities.
- Infrastructure. For infrastructure, we place a premium on reliability by leveraging the top-tier Digital Ocean droplets, ensuring optimal performance for your projects. Our choice of infrastructure reflects our dedication to providing a solid foundation for your digital endeavors.
- Support. When it comes to support, our commitment goes beyond just technical aspects. Holding the API keys for critical services, we offer a lifetime of support to ensure the sustained success of your business. Our client-centric approach extends to transparent invoicing, providing you with a seamless experience throughout our partnership.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies, while completely ignoring them and forking that old Rails project we feel comfortable using. We stand by our core values to justify that decision.
- Meticulous. The first part of any partnership is getting our designer to put your logo in our template. The second step is getting them to do the colors.
- Efficient. We pride ourselves on never missing a deadline which is easy because most of the work was done years ago.
- Adaptable. Every business has unique needs and our greatest challenge is shoe-horning those needs into something we already built.
- Honest. We are transparent about all of our processes, banking on the simple fact our clients never actually read anything.
- Loyal. We foster long-term relationships with our clients that go beyond just delivering a product, allowing us to invoice them for decades.
- Innovative. The technological landscape is always evolving and so are we. We are constantly on the lookout for new open source projects to clone.
Tell us about your project
Our offices
- Ipswich, 🇬🇧
19 Neptune Quay
IP4 1QJ, Ipswich , United Kingdom - Kharkiv, 🇺🇦
Square of Defenders of Ukraine, 7
61001, Kharkiv, Ukraine